Simple pricing based on conversations.
Every plan includes every feature. Pick the volume that fits your store.
Planned pricing after the pilot. The pilot itself is free, and no card is needed.
Growth fits, at $99 a month.
Starter
For stores getting started with automated support.
$49/month
500 conversations per month
Not enough for this volumeAbout $0.10 per conversation at full use
Apply for the pilotGrowth
For growing stores with a steady flow of messages.
$99/month
1,500 conversations per month
80% of the plan usedAbout $0.07 per conversation at full use
Apply for the pilotFits 1,200 a monthScale
RecommendedFor busy stores with a support team.
$199/month
3,000 conversations per month
40% of the plan usedAbout $0.07 per conversation at full use
Apply for the pilotPro
For high-volume brands across channels.
$399/month
7,500 conversations per month
16% of the plan usedAbout $0.05 per conversation at full use
Apply for the pilot
Every plan includes
- Shopify integration
- AI support
- Human handoff
- Knowledge base
- Analytics
- Team inbox
No confusing AI credits.
No surprise per-resolution fees.
A conversation is one customer thread, however many messages it takes.
One conversation,
however many messages.
You pay for customer threads, not messages or AI credits. Try it: add messages, reopen the thread, or start a new question.
Sarah asked about her order and the AI answered: one conversation.
- Conversation 12 messagesHi! Where is my order #4821?It shipped with DHL and arrives tomorrow.
Return on investment
What would it save you?
Move the slider to match your store. Estimates use conservative assumptions you can adjust later.
- Hours saved per month
- 135
- Support cost saved per month
- $2,970
Fits the Pro plan
Assumes 3.75 minutes saved per automated conversation and $22 per hour of support time.
Questions merchants
ask us.
No. They keep messaging you on Instagram or WhatsApp exactly as they do today. Replies come from your existing accounts.
It stops and hands the conversation to your team, with a short summary of what the customer wants and why it was escalated.
Not on its own. By default, refunds, cancellations, address changes and exchanges always wait for approval from a person on your team.
One customer thread, however many messages it takes. There are no AI credits and no per-resolution fees.
English today. Hebrew and Russian are next on the roadmap, including right-to-left layouts for Hebrew.
In the pilot we set it up with you: connect Shopify, review your policies and test with simulated customers. Instagram and WhatsApp open to pilot stores as Meta access is approved.
Yes. Test Mode lets you ask anything without sending a message, and Shadow Mode drafts replies to real conversations without sending them.
Connect your store. Let AI handle repetitive customer support.
Join the founding pilot: a small group of Shopify stores, set up together with the founder. Nothing reaches your customers until you're ready.