Founding pilot · free · built in Tel Aviv
Storely reads your customers’ Instagram and WhatsApp messages, checks the order in your Shopify, and replies in the same chat, in Hebrew or English. When it isn’t sure, it hands the chat to you.
The demo needs no sign-up. Nothing reaches real customers. Sample conversations. Storely answers in the language the customer writes in.
luna.studio
Instagram · Yael Cohen
Sample conversations. Storely answers in the language the customer writes in.
A sample week
Messages to a two-person Instagram shop over seven days. Storely takes the first four. The last one is yours.
80 of 84 answered without you
Sample numbers
How it works
Read-only
Storely only reads: orders, products, stock and shipping. It can’t change anything in your store.
Instagram DMs and WhatsApp, in Hebrew or English. Before it shares order details, it checks it’s really the buyer with a code sent to the purchase email.
I want a refund for #1047
Refund request · order attached
AI paused
Complaints, refunds, anyone asking for a person. You get the whole conversation and the reason in one inbox, and Storely stays quiet in that chat until you hand it back.
What it won’t do
It answers from your store data and your policies. If the facts aren’t there, the chat comes to you.
Order details only after the code from the purchase email.
Money decisions stay with you.
Two tries, then a person.
Why I’m building this
Small Shopify shops in Israel sell through Instagram and WhatsApp, and the owners answer the same questions every evening, usually from their phone.
I’m building Storely so those answers come from the store itself: the real order, the real stock, your own return policy. And so the conversations that need a person still reach one.
The pilot is small on purpose. I set it up with you, I read every message you send me, and what you tell me decides what I build next.
Maxim MakovskiyWrite to me on LinkedInFounder, Storely · Tel Aviv
Price
After the pilot, plans start at $49 a month for 500 conversations. You pay per conversation, never per AI credit.
Founding pilot
Free
during the pilot
Storely on your own store, Instagram and WhatsApp as soon as Meta approves access, a weekly check-in and a direct line to the founder.
Apply for the pilotAfter the pilot
$49
a month
From 500 conversations a month, every plan with the whole support loop.
See plansNo. They keep writing to your Instagram or WhatsApp like they do today.
Read access to orders, products, stock and shipping. It can’t change anything in your store.
Real Instagram and WhatsApp connections open to pilot stores once Meta approves our access. Until then you test on your real Shopify data with simulated customers.
Yes. It replies in the language the customer writes in, Hebrew or English.
Only the buyer. Storely sends a code to the email on the order and shares nothing until it comes back.
No. It prepares the request with the order attached, and you decide.
It answers what it can and leaves the rest in your inbox with the reason, telling the customer when your team is back.
Every conversation is in your inbox, and anything it isn’t sure about comes to you first. During the pilot we go over the answers together every week.
The pilot is free. After it, plans start at $49 a month for 500 conversations.
Send the application. I read every one and reply to each; if it’s a fit, we set it up together on a call of about 30 minutes.
It takes a minute, no sign-up, and nothing reaches a real customer.
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